Mass. to Review Utility Response to Irene

BOSTON (AP) — State regulators say they will conduct a review of the response of two utilities to Tropical Storm Irene, which left some Massachusetts customers without electricity for nearly a week.

The Department of Public Utilities announced Tuesday it will examine the preparation and response of National Grid and NStar, concentrating on their restoration efforts, their communications with affected customers, and to see if they fully complied with emergency response plans.

The goal is to learn from the storm, and if necessary, require improvements in advance of the winter.

The agency is also requiring all four electric utilities in the state — National Grid, NStar, Western Mass. Electric Co., and Unitil — to submit a 30-day post-storm report.

More than 500,000 customers were without power at the height of the storm.

Copyright 2011 The Associated Press.

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3. Mass. Readies for Irene; Hurricane Watch in Effect
4. Mass. Prepares for Possible Irene Impact
5. A Day After, Mass. Assesses Irene Damage…Amazing Photos!

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Posted by jcashman on Sep 7 2011. Filed under Featured - For home page featured article, General. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry